Protocol
First steps for the treatment
The first session is designed to find out more about the client's specific difficulties and a recommended number of sessions will be proposed to achieve the main objectives.
In this anamnesis session, therapist Marco Mateus will inform the client if he can help them.
The treatment is initially intensive, from one to three sessions per week (depending on the client’s overall state of mind).
In general, two to four weeks of intensive treatment are necessary.
Thereafter, sessions will be reduced gradually, taking into account the goals to be achieved. Having said that, each case will be analyzed and the number of sessions and treatment period may vary. Each session lasts 90 minutes..
Satisfaction policy
It is of crucial importance for the therapist Marco Mateus that the client is on the right path and feels good along the way. Hence, a satisfaction policy was created, according to which, if clients feel that the sessions are not helping them in a significant way until the seventh session (except for the initial anamnesis session), the total amount paid will be refunded.
Treatment of psychosis in teenagers
- The involvement of the family or a close relative will be necessary.
- During treatment, follow-up telephone calls are made to the teenager's parents or legal guardians to monitor their progress and provide comprehensive advice to the family.
- For teenagers aged 12-18 years, the first medical history session shall be only conducted in the presence of their parents/legal guardians.
Treatment of psychosis in adults
- The contact of a parent or a trusted person will be necessary.
- For persons aged 18 years or older, a parent or close relative can be present at the first medical history session, although this is not mandatory.
Appointments and general information
- Sessions are online in Portuguese or English.
- If necessary, face-to-face sessions can be scheduled in Portugal.
- When you book a time slot and it is full, you will automatically be placed on a waiting list. The waiting list is usually no lengthier than a few weeks.
- Once an appointment is made, both parties are expected to honour it in a conscientious, assertive manner. Assertiveness is a very important factor in regulating the treatment and in achieving the desired goals. However, some flexibility will be permitted in exceptional cases.
- Cancelling a session must be communicated as soon as possible. In case of cancellation up to one day it will not be charged. In case of cancellation on the day of the session, it will be charged in full. Thus, each situation will be analysed individually.
- Proof of payment must be sent, at the latest, the day before the session.
- These sessions are not covered by any health insurance.
